ComplaintsHub.co.uk » Health & Medicine » Review / complaint: Specsavers - Waste of time | News #10038

Specsavers
Waste of time

Just 2 weeks ago i turned 19, now i booked a eye test last week because a letter came though saying about my old eye test that i should get another because its been 2 years.

so i called up the branch i was at, which is ilfords one, the woman over the phone asked for my details and my age, i told her im 19 and all of the details she needed, she then said it wouldnt be free unless i am in education, i said "yes i am in education ill bring my new letter of acceptance", she said its fine.

comes to 17th now, i got to the store after having a hour drive back home from a wedding of a family member, which i wanted to stay longer with my cosins so i can stay the week there, as soon as i got there they told me i cant have it, and i have to pay for it, i asked the reason why because i was told that all i needed was my acceptance letter, they asked the manager of the store and he denied me my eye test, fair enough i though, they dont get paid for it by NHS and i need some sort of cefitcate, so they said they will do it if i pay for it, i told them they wasted my time completely, made me rush home from almost 30 miles journey which was 1 hour just to tell me to fuck off home, i would of have to go all the way home, bring my credit card which i left there, and come back just for them to onces again, tell me to fuck off lol, because i would have to book another eye test on another day.

Now, what you think of that? to me ill rather just go someplace else then waste my time with that branch, since they so enjoy pratical jokes, they did the same stunt almost 2 years ago with me, didnt bother booking a eye test back then haha!


Company: Specsavers

Country: United Kingdom   Region: England   City: Ilford

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google