Ordered items and was promised a 5 week wait. They charged me immediately, worrying I know. Items didn't arrive after 5 weeks. I emailed them and was promised the next week. Items didn't arrive the next week. Cancelled order and waiting for refund. If I dont get the refund, trading standards will ...
I bought 2 Hertford sofas = Dec. 2009 arrived, 2 weeks later fabric fading from pressure on seating. Fillers dont hold up. 3" gap behind lumbar region when usedf. 1 Quality Control Man comes, cushions lightweight - orders 2 more - 3 weeks wait. Fabric label on back of swatch is polyester, ...
I ordered and paid online for a mattress. Bensons very quickly took my money but didn't notify me there was a security issue. So I waited and waited for the invoice and finally called, not knowing there was a problem. When I finally got through and got that cleared up (they had no intention of ...
We purchased a faulty mattress from Bensons for Beds and are still awaiting a resolution two months on. The customer services are shockingly rude, you have to wait nearly an hour to get through and then if they do not want to deal with the complaint you get intentionally cut off. Emails are read ...
We had two deliveries of this item both returned by my wife as they were damaged the last delivery came when I was out, the driver put pressure on my wife to accept this last one as she had returned two. When I got home I was furious as this item had an unsightly mark on the top. This is slapbang ...
I bought a folding chair from Ikea about a few months ago and today my daughter fell off the chair. When she went to pick up the chair and put it right it folded on her and her left index finger got caught in between the folded legs. Within seconds her fingertip, nail and mass all snapped off her ...