ComplaintsHub.co.uk » Furniture & Equipment » Review / complaint: Solid Oak Warehouse - TARDINESS OF REFUNDS | News #5673

Solid Oak Warehouse
TARDINESS OF REFUNDS

BEWARE!!!

This is an oak company that will take your money out of your account faster than you can make the order. Hold it for 6-8 weeks then tell you their suppliers have let them down, even though you previously have been given a delivery date! Cancel the order then let's see how well you can get your own money back off them!! They initially have excuses if you e-mail or phone eg the accounts person is on holiday. They will hold your money for the full 30 days they have to pay you back (Apparently this is legal!!!). But then it does not materialise. Now they won't answer your phone calls!!! and it feels really dodgy!!! Contact trading standards who are very helpful. The more people do this the more something may be done about the company. A TIP.If you pay by debit card, though I hope you never get to this stage, my bank LloydsTSB have a charge back system where they got the money back for me but it has to be done before 100 days are up. Therefore don't leave it to the last minute to contact your bank. If you must buy furniture from this company go to their showroom and buy what's in stock and make sure you have thoroughly inspected every inch of what you are buying because it will be hell to get your money bsck from them!!!


Company: Solid Oak Warehouse

Country: United Kingdom   Region: United Kingdom

Category: Furniture & Equipment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google