Viewed furniture and needed delivery before end of November (9 weeks later). Store sales person said earliest delivery 10th December. We left store but were pusued by salesman - he'd got agreement from Manager that they could guarantee delivery before end November. written on order and later ...
I purchased a leather sofa Feb from CSL. This was delivered in April 08.By Sept 08 the black leather was fading. Their rep came end of Sept 08. They accepted no liability. I persued via small claimes court (Salford County Court) and had a date set for 22 July 09 10am. at 9.15 the day of the hearing ...
Dear Sir/Madam, I am hoping you would point me to the right direction regarding a complaint with sofa company CSL. Cutting the story short, when it was delivered we noticed there are a few obvious defects on one of the leather sofas. The ones in the show room didn't have any marks on them. We have ...
Purchased a leather sofa and 2 chairs over a year ago, when they arrived they did not match and there some faults complained day after delivery and asked for a replacement, they refused and would only offer me a repair, accepted but faults reappeared. They put me off with excuses that leather was a ...