I have found them useless from the survey to the installation. The surveyor (aged 12 may I add) turned up with some girl. His 'sales technique' was chatting me up. Honestly?! With the grant systems and the soring price of energy, I don't need a lot of convincing to get the wall cavity done.
They moved the loft insulation twice, costing me a day off every time and now I am waiting for customer service to contact me (?!) as they may not be able to cover it after all.
Crooks, lazy? God knows!
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