ComplaintsHub.co.uk » Cars & Transport » Review / complaint: Car-Hire-UK.com - Failure to return deposit | News #6107

Car-Hire-UK.com
Failure to return deposit

BE WARNED CAR-HIRE-UK.COM iS A DISHONEST AND FRAUDULENT OPERATION EMBEZELLING MONEY FROM HONEST CUSTOMERS USING A CAR HIRE SERVICE AS A FRONT! We are British but residing in Barhain. My wife found this company on the net and booked a weeks care hire for gbp159 for a ford fiesta on the 9th February; only to realise that a deposit has been taken for gbp590 followed by gbp9.99. When we called the company they have admitted it was a mistake and promised to refund the money as soon as possible. We are still unable to account for our money. After various calls and emails we still have not got our refund to date. The call centre staff are trained to provide minimal information, always evasive and non committal with their answers. They never return calls or take any action. The registered address is 156 Masons Hill in Bromley - which is a fradulent address, no one can do anything about. I called the London Met Police, because we are residents outside the UK all they told us is to go to the local police in Bahrain to report the incident and they will forward the case on - which is a totally useless advice to us because the policeforce in Bahrain are not that proactive and are struggling to manage the cases in their own country. In a nutshell we will never get our money from these people.


Company: Car-Hire-UK.com

Country: United Kingdom   Region: England   City: Bromley
Site:

Category: Cars & Transport

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