We went to Iran for a memorial service of our sister when we arrived in Mashhad Iran airport after a while we were told by airport authority
our luggage and 10 other peoples was not on board and we would recive it on the next flight when we asked when will that be they told us in 2 days time we complained to staff at the time and was told that we would have to take this up with London eventually when we recived our baggage the two suitcases had the handles broken and were unzipped and the handles put inside. in the meantime because we had no clothes for the memorial service we had to buy some basic clothing
(underware, trousers, shirt, ) whitch was extra cost to our unhappy trip we fly with Qatar airways regularly. We are hoping to recover the extra cost which was caused by your comppany our flight details are 4yxdcc and 4x4flf on 24/06
yours sincerly
Mr Hozhabrolssadati
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