I Like everybody else on here I figured somethingw as wrong when I was sent confirmation of a $24.95 charge which was supposedto be $4.95. I went to my bank straight away & found out that £19 had beeen taken from my account. My bank teller went onto the website for me to try and find a cancellation email. When he couldnt he tried to find the company using the fraud prevention system that they have. He couldnt find the company.
I then went back online and spoke to a live chat person who told me that she had cancelled my order but that she could not refund the shipping charge and that after 14 days I would also be charged for the months supply that I hadnt asked for.
When I asked her how it is feasible to receive an international shipment and get it back to them within 14 days she gave me an email for the "support team"
I emailed the "support team" and recieved the exact same email response 3 times from different members of the "support team"
They say that they have cancelled my order and will recieve a refund but I doubt very much that I will.
On saturday I cancelled my entire bank account and have re-opened a new one. My bank have logged a fraud complaint against them however since they are not a real company I doubt anything will happen.
On their home page under "contact us" they give an address and number for Cyprus. On the next page its Des Moines. I'v read about people getting charges from Isreal!!
Unfortunately people will probabaly only read these warnings once they have been burned. If I was in the US & did just pay the $4.95 shipping cost i would not have panicked and wouldnt have known about all of the charges until it was too late.
Its a complte scam. As my bank manager told me on Friday - If you want to loose weight Eat less & exercise more.
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