I applied for a loan with yes loans. Once i gave them my debit card number they took a payment of £69.50 straight from my account without my knowledge. This left me with no money for food for me or my dissabled daughter. I phoned them telling them i no longer wished to use their service as i could not afford the fee they took without my permission. They became very snotty on the phone. They said i woul have to write to them. I tried to obtain address to write and she said you receive it on letter we sent to you. I have not received no letter and they will not give me address when i phone them.
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