NRG Binary is a trading platform based in the Uk. On the 21st of June 2013 I invested 500 dollars into the account and again 400 dollars on the 25th of June 2013 to open my trading account. I was told by the Account Manager, Jane Scott that should you need to withdraw from your account, you only need to send through Fica docs i.e ID/Passport, Utility bill and your credit card details.
This info was forwarded to Don Lawrence who kept on rejecting my withdrawals reason being my South African ID does not have my current address on it I've read the Co. withdrawal policy but it doesn't mention of same. An email was sent to him to explain that its unrealistic that the address on the ID document will be similar to the current address since the Id was obtained 20 years ago to date I haven't heard any response, I've tried to apply for my withdrawal and again it was declined by the same person. A complaint was filed on the NRG website about same.