Crazycameras.co.uk
No delivery, no refund

I have ordered a photo camera on CrazyCameras, didnt receive, canceled the order but the money has been taken from the account already and were not paid back yet.. Cannot call them - only the answering machine seems to respond. No answers to my e-mails, either. Is there a chance I will have the money back or is the situation hopeless? Has anyone got the money back after cancelation of the order? Is it possible to find a help in such situation?

Regards,

Yvonne