I too have found GBP 10 has been deducted from my Capital One Credit Card. I have called C One, who to their credit are sympathetic and are sending me an unauthorized payment form. I look at my statements very carefully, and even then I had not noticed a payment made in January as well as February. Like many other complainants, I had purchased tickets online from EasyJet, but have absolutely no recollection of signing up to any so called discount operation. I have alerted Capital One to the litany of complaints, and they appear proactive, which I welcome. Unlike other people, I have no spam, and no e mail confirming a membership number, and so I am going to rely on Capital One, unless anyone out there knows how to reach them and getting them to remove my so called membership without a number (I am certainly not going to give them my credit card details). Does anyone know of an effective UK Complaints procedure? I thought EasyJet were a rather good company to fly with, given my experiences through the bad weather where their communication was excellent. Obviously, assuming as is likely that they gave my details away, I find their behavior absolutely unacceptable and they should be named, fined and shamed.
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