I am so disgusted with this service, I have been charged for my prodcut on the 24th of Sept and am still waiting for it to arrive. Everytime I called the UK office I got some or the other story from them, and even after waitng for 28 days as per their policy I have still not received my order. I will never recommend it to anyone and now after calling today I was told that I need to send them proof of my bank statement for them to see that payment has gone out from my bank and I am not telling them lies. This is disgusting, really pathetic. Dont they have financial records which will surely sure them that I have paid and the payment has gone from my credit card. They advertise big things on TV for people to get fooled and buy their products but when actual serivce has to be given to customers, they dont really do anything. It is nearly 35 days and I have been charged and not got my order. I should get a refund and compensation from Guthy Renker for this disgusting service.
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