ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: Acai Berry - No reference to terms and conditions | News #14910

Acai Berry
No reference to terms and conditions

I had been on the ITV web-site and noted the advertisement for acai-berry detox 30 day free trial. I was linked to feedback from an American newsreader who had used this product saying how wonderful it was and then on to payment options. To be honest I am usually a bit suspicious of anything for "free" and athough now I feel I have been "stung", at no point did the advertisment lead me to even consider looking for the terms and conditions. When I realised that the money (£152) was taken from my credit account, I telephoned the UK number on my invoice. The voice mail was in English that evening and adviced to contact them between the hours of 8am - 5pm. On phoning the following morning at 8am, the voice mail was in Spanish although still a UK number, and I was kept on hold for quite soom time. I wonder is this also part of the scam, in that this will be a deterent for customers to cancel their orders as they may not understand what is being said.


Company: Acai Berry

Country: United Kingdom   Region: Northern Ireland

Category: Beauty & Appearance

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