Hi,
I just wanted to highlight to anyone who is thinking about ordering the 'free' 15 day sample of the acai berry weight loss product. Please think very very carefully before ordering this product, read the small print and make sure you definitely read the terms and conditions. Coincidentally they cannot complete your order without you agreeing to the terms and conditions. My friend didn't notice that there were terms and conditions and yet the order went through. She therefore didn't realise that she was to cancel her subscription so her 'free' sample was charged to her at full price. We have contacted Health Focus, also T/A Trading Planet Ltd and they have told her this charge is non refundable. She has also been charged for an order for goods which were not received and another order which was shipped at the beginning of January. She is awaiting confirmation for full refund for 2 orders. Initially she had someone hang up on her also. This whole experience should make everyone think very carefully about ordering. According to person she spoke to, they are based in Manchester.
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