ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: Acia Berry - Ip off | News #13992

Acia Berry
Ip off

I too was a victim of this company. Like most I signed up for the free trial which was fine, I recieved the trial and thought nothing more of it untill another delivery arrived. It wasn't untill I recieved my bank statement that I realised I had been charged again. I can accept that I was charged the once as I didnt read the terms and conditions properly. Once I realise how much I had paid I rang the number on the bottle to cancel. Again I thought nothing more of this as the man I spoke to said that I has cancelled sucsessfully, to my horror I recieved a bank statement and I had been charged 3 more times for the product. I did not even recieve anything as I had cancelled yet they still took money out of my account. I went into my bank today to inform them of the problem so they have now changed my account number so no more money can be taken by them, as it is a card payment the details are different to a direct debit so they wil be unable to take any more money. I also rang the number on the bottle and they are refunding the payments. If anyone does not have the number it is 44 02031399024. Hopefully this will be paid into my account. Hope this helps anyone else in the same situation. When you ring though it sounds like a dead tone and then it connects after a few seconds. Good luck people!!!


Company: Acia Berry

Country: United Kingdom   Region: England

Category: Beauty & Appearance

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