I have just been 'had' by this company too. I have spoken to them on 0808 238 9830 and asked for a cancellation reference which they did give, which my credit card co. suggested I get. I have also written to them at the address below which will help if they still try to take money from me, as the credit people will have some proof of cancellation. Make sure you DATE any letters you send. It does not need to be sent proof of delivery, just make sure you keep a copy of the letter for your bank/credit card co.
Trading Planet Ltd
Ordman House
31 Arden Close
Bradley Stoke
Bristol BS32 8AX
UK
Apparently, according to my credit card co. cancelling your card will make no difference as they can still
charge the card that the original agreement was made on.
Let this be a lesson to us all!
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