I heard about Comet doing a £99 deal where they can repair yout tv for £99, I thought great as I had been to 2 different tv repair men who both told me to repair my tv would be in the region of £200 - £250. I thought great but at the same time a bit wary! I had every right to be!
Anyway... I call the 0844 number and tell the guy that I have already had my tv looked at and its the inverters that are away on it and that has been told to me by 2 different people so are you sure that yous can fix it for £99, I was told yes, I said ok and the guy will reapir my tv that day? yes! And if not in stock they will order it in. I thought ok this sounds too good to be true. I was right!
The guy comes out today humming and hawing mmmmm I wonder if its the power supply, I said No No its the inverters trust me I have had the tv well checked over so I know what the fault is, he said ok I will just open it up and see for myself. Ok you do that!
He makes a call to Bobby at Comet parts who says Oh no John that tv is economacally unrepairable im afraid coz the inverters come as part of the screen. I said no they dont as I discussed this with the very first tv repair guy I had in my house and he was saying thats the good thing about my tv is that you can order the parts seperate! Not in Comets eyes you cant!!!
He said im afraid we will need to refund you £50!!! EXCUSE ME???
No No john, I want the full money back, this was never told to me, yous assured me that my tv would be fixed today, so dont sit there and say it cant be fixed when 2 other people have told me it can!
I am now fighting with Comet to get my full money refunded! I am sooooooooo angry and hope that no one uses comets repair service its a complete farse!!!
DO NOT USE COMET REPAIR SERVICE IF YOU WANT TO SAVE YOUR MONEY!!!
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