ComplaintsHub.co.uk » Traveling & Tourism » Review / complaint: The Barnstaple Hotel - Unauthorised charge to my credit card for a stay I did not book | News #949

The Barnstaple Hotel
Unauthorised charge to my credit card for a stay I did not book

This hotel's on-line reservation system has serious flaws and is to be avoided at all costs!! On 30th May I made a two-night booking at this hotel from 29th June to 1st July. However, I received a reply on the same day to say that as I had been a no-show the previous day (29th May, the day before my booking and a whole month before the date I specified), my credit card had been charged for the full amount, and my booking cancelled. All my e-mails to the their reservations desk to point out their error have been to date unanswered!


Company: The Barnstaple Hotel

Country: United Kingdom   Region: England   City: Barnstaple
Site:

Category: Traveling & Tourism

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