My husband used to have a contract in O2 which we got from Carphone Warehouse. Late December last year, they just cut him off. When we went to the Carphone Warehouse they said that the line is still live. How could it be live when there is no ring tone or watsover? We email O2 and they said they have not received it. They can't recieve email? In the meantime they keep charging us monthly bill eventhough we are not using it as you cant use it anyway. After they said that they did not receive the email. We send a letter by post. Finally, lat week late February we received a later saying that the last phone bill will be in April? How ridiculous was that? After almost 4 months of not using the phone they are going to charge us? I dont know if we have a case here but I'm just so angry. its like giving them money for free!
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