Approximately two days after purchasing some information from A-1 Member for $1.97, a charge of $72.21 was charged to my credit card by "BLAZINGWORDS", and a subsequent email informing me of membership was sent to me. The only charge that I authorized was the $1.97. The charge of $72.21 was fraudulent and unauthorized by me. There was nothing on the original A-1 website that informed me of an impending extra charge of $72.21. I called the customer support phone number listed in the email, and spoke to a representative named Hazel. Hazel canceled my account and gave me a confirmation number. When I demanded that my $72.21 be refunded immediately, she stated that she was unable to refund it immediately because the charge is still pending. She requested that I call back in 24 hours to request a refund, and hopefully the charge will have gone through. I called back a day later and demanded again that BlazingKeywords refund my $72.21 that they fraudulently charged to my credit card. Customer Support Rep., Richard informed me that his records show that the $72.21 had already been refunded, and that it would take 5-7 business days to come off of my credit card. I said thank you and hung up. After hanging up, I contacted the FTC - Federal Trade Commission and filed a report with them. I also contacted the FBI - Federal Bureau of Investigation and filed a report with them. If the $72.21 charge is not refunded in five days, I will proceed with pursuing litigation against this merchant. Note: neither Hazel or Richard had british or european accents.
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