WARNING!!! DO NOT USE THIS COMPANY!! I placed an order (from Austrailia) for a bottle of whiskey as a birthday present for my father-in-law in the UK. Nearly two weeks later it had not arrived, but yet the money was immediately debited from my account (depsite their website clearly stating it would not be debited until the order was filled, and also stating the order would be delivered within 5-7 working days).
I had tried repeatedly to contact the company via email and phone with no response. I finally got hold of an employee at the shop (at considerable expense to myself given I was calling from Australia) who, it would seem, was in a worst position than myself in that he had not been paid for over 2 weeks and Mr Parker had in fact left the country!! Thankfully the employee was so fed up and embarrassed with the situation that he arranged for my money to be refunded, at his own risk (as apparently Mr Parker had left instructions for no refunds to be issued).
I am appalled by the actions of Mr Parker and the complete lack of customer service and what would appear (based on my own experiences) to be fraudulant activity.
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