Absolutely appauling provider.
Listings on the website are incorrect and not kept up to date.
I went to the site seeking tickets for an event via a link on Google, saw the tickets available for the ATP World Tour Finals tennis event and instantly purchased a pair. Seatwave seem to have had a decent reputation and are UK based so seemed fine to me, though once I purchased the tickets it stayed on "awaiting dispatch" for some time. Worried I called customer service and had to hold multiple times, for at least 15/20 minutes each time. Getting through I was put on hold once more to be informed that...
Unfortunately due to a "technical error" the tickets were unavailable and the "purchase shouldn't have happened". Oh dear, not very good. I ended up spending a lot of money that although will be refunded has prevented me from going to the event as it's far too late to get affordable tickets.
Very dissapointed. Customer service was helpful, but the overall ticketing service is appauling and misleading.
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