I had a very poor and abrasive manner demonstrated by one of the Homecare call handlers just now. he is called Dean on 36279. He has refused to give me his surname or put me through to a supervisor in spite of the call clearly going badly wrong. I rang to say that we had water seeping out of our ...
I searched for ITunes on google and got this site called emusic. As an inexperienced user I thought this was part of ITunes. They promised 25 free songs download to all new customers. They were a rubbish site with no known songs and they have taken £49.90 from my bank without my consent. They said ...
I contacted O2 about upgrading my contract on my mobile phone and getting a new phone after being with O2 for several years. I upgraded and was to receive a new O2 XDA pda phone in the post the following day. I received several E mails from O2 confirming the dispatch of the phone to DHL. I was ...
I too ordered a boxed set for Xmas on 30 November, they instantly took $106 from my credit card and issued official sounding emails, since when nothing has arrived. I have just visited their website to follow up and lo and behold it says they are no longer able to supply goods, but will issue ...
Money has been taken off mu credit card by the above website on 26.12.07. A total of £43.46. ...
Ordered goods on 12th Aug 07, informed by email they had been dispatched early September. Money taken from my account in September but no goods received. Ongoing negotiations with credit card company for a refund. Beware people! ...