I recently purchased an item for £1.95 from the Redsave website. 2 months later I discovered that they had used my card details to help themselves to £19.95 for the last 2 months. I retraced my steps on the website and discovered that although it is stated on th summary page that there is a free 30 ...
Ordered my Christmas food shopping from ASDA, it was not delivered, then without letting me know they cancelled the ordered. To rub salt into the wound they tell me my money would take 7 - 10 days to be put back into my account leaving me and my two young children with no food over christmas. I ...
Having booked and paid for a coach to heathrow from bearwood birmingham to heathrow, 10/11/10, it drove straight past. the driver looked at me waving furiously at their stop, but didnt stop. i have been complaining since nov.25th having furnished them with all my taxi etc "catch up" ...
Ordered my turkey with my home delivery. Ordered one at approximately £25 but when I was unpacking the shopping found the one sent was £39!! No way can I afford that for a Turkey so rang the helpline who were useless. They say if I don;t want it I have to take it back to the store, a round trip of ...
I ordered a free sample on line just paying shipping. Today i received another order and a charge of £82.95. I have phoned and i am told that a refund has been given and i should have it within 21 days. I am not prepared to wait 21 days and will be contacting my banks legal department. Please ...
My complaint is about the closure of Heathrow airport and the slow and completely disorganized response by BA due to a little bit of snow. Stranded customers felt a total lack of cooperation between the BA staff and their manner in dealing with such a situation. The helpline provided did not work ...