Approximately 18 months ago I took out a subscription with Oberon Media, through the MSN website. After a few months I realised that I did not use the service and went about trying to cancel the subscription. Have had absolutely no joy whatsoever, when trying to do it on their website the page just shuts down. VISA won't cancel as apparently I have to the company to cancel it. I emailed them (every couple of days), I after giving them the information requested, get further emails telling me that they need other information. Now they have asked for billing statements - which I have never had.
I am a complete loss at what to do now.
I wished I had looked at this site first before entering. Can anybody tell me how to CANCEL this membership. It may not seem that bad as it is £6.95 per month, however this has been going on for more than a year and I cannot keep affording to pay for something I do not want - it is not even like I am asking for a refund - which given the time that I attempted to cancel this membership is something that I think I should be entitled to.
I WANT TO WARN ANYBODY THINKING OF TAKING SUCH A MEMBERSHIP OUT - NOT TOO how many other people are they ripping off!!!
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