ComplaintsHub.co.uk » Miscellaneous » Review / complaint: British Gas - Unpaid bill | News #12144

British Gas
Unpaid bill

My mother-in-law passed away 23/10, leaving no estate, we informed all who needed informing about her passing, sending copies of her death, this includes british gas.

Over the next few months we kept getting letters from them asking for payment of the bill. Each time we replied by letter or phone. Each time thinking we shall hear no more, as this is upseeting for my husaband.

Yes we hear no more for 12 mnths, then today we get a letter from a debt agency threatening to take my mother-in-law to court!!!

How dare they, do they not understand she is DEAD?

I am appalled at their behaviour, do they not communicate at british gas?


Company: British Gas

Country: United Kingdom   Region: United Kingdom

Category: Miscellaneous

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