GovRegistry.us
Misled advertising on net

I was fooled to pay premium rate to ACCESS information about a lost one in Canada. The site gave the impression it searched in Canada. However this was not the case when I got acces to the webiste. Very disappointed have emailed for a full refund, waiting reply. If I do not get my money back where do I go? as the site is useless to me and I was tricked to paying for a service I would never use.

Please advise.