Like everyone before me, they are just awful, incompetent and are ripping us off with their phone charges, They took my money on 1st December, they told me on Saturday 1oth they would be dispatched on the Monday, I challenged her over whether is wa actually true. It wasnt, because when I rang on 17th I was told they would be packed over the weekend and dispatched by Tuesday, they are telling their staff to lie.. I have contacted Consumer Direct, they have checked with Companies House to see if they are still trading. They are but are dilatory in filing their accounts. I have sent the details to Yorkshire Post in the hope that they may follow up
To add insult to injury, I cannot sign into their Website, it says it has no knowledge of me! But Customer Services has.
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