I want to see if I could receive any help with an accident that happen to me with a company that is located in UK. The Company name is LAPTOPS DIRECT ENTERPRISE LIMITED and their website is http://www.notebookdirect.net.
I bought a laptop from them a month ago and had to pay with western union which in total I had to spend $733 dollars. I never receive the laptop and when I try to talk to them inquiring as to why i haven't received a tracking number or my laptop yet. I was then informed that CUSTOMS was requiring a fee of $250 USD to ship to my address. I stated that is unacceptable and told them to cancel my order and wanted a full refund. I was denied for a refund and when asked for a tracking number, since it was already shipped and on hold at CUSTOMS, I was then informed that the business owner was in South Africa and would not release the tracking number to the "sales rep". I demanded to speak to the owner and to know his name, so the the customer service gave me the owners name and his cell phone number. When I spoke to the owner by phone I asked for a refund but no refund was offered, only either purchase another laptop for $420 USD or pay the $250 CUSTOMS fee. Then I bought another laptop for $499 dollars with them trough paypal, but ended up telling me the same thing and that I needed to pay $250 for customs fee. I reported this to paypal and I'm getting my $499 dollars back, but not my $733 since I paid trough western union. The only way to get my money back is if the police contacts western union, but I don't know how to do so. Please I really need all the help I can get to recover the money of other victims as well as my; as well to bring justice to this company and the individuals who are involved.
The CEO pretends to be name Bello Anthony Moruf and his cell phone number is 2348087415252
The so call Delivery company's phone number is 447031978986 but its the same person that I'm dealing with, but calls to be name Robert Chain.
The customer service which I have receive emails from are
[email protected] - I have chat history that I had with this person if it could be of any more help.
[email protected]
[email protected]
[email protected]
There is another number which I call that is in the website, but when I call it seems to be a residency of people who claim to not know about this website and company. The first payment I made trought western union was to
WALTON JOHN
9 ROYAL CRESCENT,
GLASGOW, G3 7SP
and then the second payment I made trought paypal was to someone called
chris verrill
[email protected]
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