Tried EKM but quickly decided they were not powerful enough for my needs. I decided to use Opencart instead.
I emailed EKM to say I no longer wanted their service. They emailed me back to say I had to telephone a special number.
To cut a long story short, when you try to leave them, they use every trick in the book to keep taking you cash.
Its 4 months since I cancelled and they have finally agreed to stop taking my money but wont refund.
To be clear - this is a company whose services I have never used. This is a company who received an email saying I wanted to leave them. In spite of responding to this email, they continued to take my money for 4 months.
Perhaps they portray themselves as bigger than they are - no reputable company would behave like this.
R McKeown
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