I ordered a strip for my son for xmas and did not recieve the goods but was still charged.after weeks of e-mailing simon and sandy and being told they have no record of my order or taking my payment i looked on this site and noticed the amount of similar complaints regarding this company.
I wrote to trading standards for south lanarkshire and c/c [email protected] who is the manager of this company.
After this i got a speedy response and now have my refund.for anyone else getting no where i suggest they contact trading standards at southlanarkshire council and c/c the manager at the same time. It worked for me.needless to say i will not be using this company again.
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