DreamStorage
No goods received - no refund received

I ordered Co-co Madamoiselle on 27/11/09. It did not arrive. I emailed, telephoned, all to no joy. The lady on the phone in very non-caring and clearly doesn't work for them - plus she knows nothing about the company and how it works. I complained to Radi direct via email, he told me (via email) that a refund has been made. He told me this on 21/12/09. The email he sent stated that it would take 3-5 business days for the money to be back on the card - and you guessed it - nothing ever arrived! I have today reported this scam to the Police Trading Standards, Companies House & BIS. Anyone else that wants to report this scam company to Trading Standards - here's the easy-to-use link -

https://secure.consumerdirect.gov.uk/reportascam.aspx.

If everyone who has been ripped off reports them, it won't take long before they are shut down.