After the district manager Phil Marshall telling me he has authorised a full refund because in his words the appalling service and lies that I had been told by all the staff at dreams, I have still not received my full refund. I was last told by the shop staff that it was an I.T. problem or that some one may have not pressed a button to send my refund.
It is my belief that dreams are trading either as an insolvent company and they have no funds to send the refund or they are just idiots.
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