ComplaintsHub.co.uk » Electronics and household app. » Review / complaint: W 300I - Accesories scam! | News #1077

W 300I
Accesories scam!

In August, I purchased a Sony Ericsson W300i phone which came with a headset as an accessory. which I use all the time for music and the radio. Basically the problem is that the headset is such a shoddy and flimsy design that within a few weeks one of the spring clips that attach the headsdet broke off rendering it useless. Problem is these clips are made with flimsy brittle plastic that breaks easily and are certainly unsuitable for use in the moblle environment. This rubbish most certainly do not conform to even the basic of design standards and they have no right to be foisting it on their customers.

If they are intended to last which clearly they are not they should be made with metal coated in plastic or solid plastic.

Also there is another problem with this component. The headpones have small rubber covers without which they are inaudible. The problem with these is that they come off very easily get snagged on clothing etc and are easily lost.

My allegation against sony ericsson is that foisting this kind of rubbish on their customers is a deliberate and very cleverly disguised double con and a scam to get customers parting with more of their money purchasing new accessories from them. When i brought this to their attention they said not our fault and (Guess what) You need to buy a new set from our accessories dept for £19.99.

Clearly there is something wrong here that needs to be brought to light and investigated before any more consumers become victims of this subterfuge and are out of pocket. Quite clearly this is a scam and a con albeit very cleverly disguised one and Sony Ericsson need to be brought to book for this kind of unethical practice.


Company: W 300I

Country: United Kingdom   Region: United Kingdom

Category: Electronics and household app.

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