Do NOT give these people any money.!
After having a representative call at my house, we were shocked at what a bargain price he gave us for our new kitchen, We were very interested and said we would take the night to think about the offer and get back to him the next day. Then he knocked the price down again stating that if we could give him £200 deposit today he could do it even cheaper as he would not have to come back again, we told him that we didn't have any money at the time and he could take a cheque but he wouldn't accept that. He then talked us in to going to the bank and taking £200 out from my credit card. (very stupidly i did). Once he had our £200 he left. Once he had gone we were looking on the contract and noticed that it states its guaranteed that items from your order will be damaged or missing (sales man never told us that!) We then looked on the Internet for this company and were shocked to see how many bad complaints there is for this company so we decided to cancel. Since i wrote to them cancelling my order and asking for a full £200 refund No contact has been made. Maybe i am one of the lucky ones after reading some of the complaints as i got out in time and i only lost £200. Still trying to contact this company for my money back (with help from trading standards) but not much joy. If you are thinking of having a new kitchen stay well away from ROCK SOLID. If a deal seems to good to be true then it usually is!!
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