Over last 10/11 months I have made 6/7 visits for repairs/correction of faults with PDC failure during last 10/11 months. My first three visits (between Apr. June) resulted in no positive action taken, either because of faulty wiring or sensor replacement. Finally a sensor was replaced. I had to spend 6/7 hours in the waiting area for the fault to be rectified. Hardly three months expired when the fault appeared again. I have been paying for parts and labour except on one occasion when labour charges were waived. An MOT test on my vehicle was carried out on 14.02.2011.When I brought my car home PDC failure warning appeared again. I notified the service Dept.at sytner Leicester and was told to book another appointment for 22.02.2011 for inspection. Now I am told another sensor needs replacing that would cost me £138.00.I am not happy with having to pay again and again. I am retired and I feel this kind of poor service is un-necessary burden on my limited resources. I would like to state here that I have been a BMW customer for last 22 years, and feel that a company of this repute should look after their loyal customers. I seek your help.
DR.SAEED A.SHEIKH
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