To whom it may concern l board a flight from london heathrow on the 17th of may my passport was checked buy one of the emirates staff and l was not told that l require a visa to travel to johannesburg when l get to dubai that's when l was told l require a visa and l came back on the 18th and l was told that l cannot get my refund back and l want my refund l think they where not supporse to let me in the flight to dubai without a visa or if you can issue me other ticket or l dont know what you can do for me my ticket no 1765181319593 emirates confirmation no is bns6w6 looking forward to hearing from you soon thank you
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