I have just returned from New York with Delta... as my Globespam flight was canceled with no notification in advance. It was canceled for 2 days, again no offers for hotels, or alternative arrangements. They did not even have a representative, only staff from JFK. I had to purchase a separate ticket from Delta and pay a full peak price ticket to fly home the same day. I have emailed them and had no response and have sent a letter with all my documentation, no response... Insurance will not cover this as it is the airlines responsibility to reimburse one for canceled flights. What should I do???
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