ComplaintsHub.co.uk » Cafes, Bars, Restaurants » Review / complaint: Pizza Hut - Disgraceful attitude of Manage | News #12026

Pizza Hut
Disgraceful attitude of Manage

I took my 4 year old and 6 year old to Pizza Hut after school today as an end of term treat. Its not my kind of thing but they love it. My 4 year old didn't really enjoy his pizza

but did have 2 finger bowls of apple and cucumber. They both wanted the icecream factory (included in the price) and after 2 mouth fulls he threw up much to my embarassment. I was refused help by the staff who gave me the disinfectant spray and kitchen roll and told me I'd have to do it because they weren't allowed. The Manager was shocked that I complained at the lack of help, afterall I was covered in sick, as was my child. He said it was my child and I should clean it. He then told me that it was not his fault that I had fed my child so much that he threw up. Wow, what a great Manager. Great social skills don't you think?? I'm sure he'll go far with such a caring and sensitive attitude. He then asked me what I do for a liviing so that he could tell me how to do my job! Oh my God, how does he stay open with such a disgusting attitude to paying customers.

I have never been so insulted and treated so badly in a restaurant. I will never return and will make sure no one I know does either.

He ruined the treat for my children and then charged me full price for the privilage.


Company: Pizza Hut

Country: United Kingdom   Region: United Kingdom

Category: Cafes, Bars, Restaurants

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