Direct Finance asked for my bank details as proof of my bank account, I was reluctant to give these but they stated it wasn't for the purpose to take out a fee and reassured me to give these, They had taken £39.99 out of my account which incurred a bank charge of £35.00 so i have incurred a total of £75.00 because of this company who I had not heard from since, had not contacted since and have not even provided me with a loan/lender. I have complianed and asked for my money back, as it was an illegal transaction that they did, by phone, fax and post providing them with a bank statement as evidence of this transaction. They are very rude and say they are unable to help me at the moment and this has been going on for 3 months now which is ridiculous, please help.
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