Due to coronavirus I ceased trading 15th May
Contacted Grenke on 22nd May to ascertain where I stood with transferring equipment and lease to a third party who'd taken a new lease on the Public House premises. I paid the June instalment and in January had paid a service / insurance fee to cover twelve months.
Third party had made a verbal undertaking to continue the lease, as this was the case accepted a very low figure for fixture and fittings.
After some correspondence throughout June I believed everything was sorted and going ahead.
13th July I vacated the premises and new leaseholder was already on site getting work done.
19th August I find an email, from Grenke's collection team, in my Junk email box stating I was still liable for the contract as the novation hadn't happened. I have emailed them and have a record of emails and text conversations relating to this. I have also tried telephoning Grenke only to get a recorded message "Sorry it has not been possible to connect you at this time."