I had a phone call telling me that i had a loan that had been agreed and that i needed to pay £39.99 to get it in my account in 5 days, i knew there was'nt any money in my account so i let them try, and got the result i expected and was fine, as i didn't want to pay a fee anyway, when my card was declined they told me they would post out the forms and when i got paid to phone them and try again, i received the paperwork but did nothing as it sounded to good to be true, and thought as i hadn't phoned them back or sent any thing back that no more would come of it, i was wrong, two weeks ago i noticed £39.99 had gone out of my account, they had tried again weeks later and taken it without my consent, surely there is something that can be done, i want a refund, please help me get one
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