ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: ViV3Labs - Unauthorised debits to Visa card | News #9982

ViV3Labs
Unauthorised debits to Visa card

I clicked on a web advert for a 2 beauty product samples (PureLift Ultra and Resveratrol Extract) and had to give my credit card details for the postage, which is fine. This was charged to my Visa card on 15 and 16 July. I have now received a statement which shows that two other charges were made on 2 and 5 August, one charge for Focuscleanse £72.40 (which seems to be a company affiliated to Viv3) and a charge for Purelift of £35.83. I have not received the two latter products, I don't want them, I have phoned the company and told them as much and asked for my credit card to be refunded and to ensure that nothing is sent to me. I don't have much confidence that much notice was taken. Could you please give me some advice as to what I should do.

Thank you.

Eileen Kenny

[email protected]


Company: ViV3Labs

Country: United Kingdom   Region: England

Category: Beauty & Appearance

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