ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: Trading Planet Ltd - Fraduauatly taken money out of my account | News #12513

Trading Planet Ltd
Fraduauatly taken money out of my account

Ordered free sample of acia berry detox and life cleanse agreed to pay £3.95 p&p recieved them on 30/9/09 then on 29/10/09 recieved more products from this so call company which i did not order or agree to the amounts being taken from my visa card.telephoned the customer service dept which was very rude and told me to wait 4 days and i would recieve a email telling me if i would be entilted to a refund and of course they said i wasnt.at no time when i was placing my order did it say i was entering into a monthly supcripition and money would continue to take amounts from my visa account.i wasnt aware this company was taking money from my account as the visa statement only arrives on the 4th of every month so when these products arrived telephoned straight away to get it cancelled.i returned the products first class post to the address on the supplied with a letter with all the so call account numers within the 30 day trail period so are entitled to a full refund of £454.54.


Company: Trading Planet Ltd

Country: United Kingdom   Region: United Kingdom

Category: Beauty & Appearance

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