They claim to record their calls and so do we; we listened to their "sales pitch" and in fact all what happened was someone ringing up to ask the name of the person in chagre of personnel (me!); based on that phone call they sent me a CD on Health & Safety, the quality of which ...
We got this amateur-hour safety cd in the post, no prior phone call or letter with the package; the sort of thing AOL sends you in the post all the time. When the bill arrives we finally knew where this rubbish had come from and we send it back. Surprise, surprise (no, NOT Cilla Black) some Jock ...
They ring you up and try to pusuade you to take a Health when you asked them about the price they tell you its free of charge; when the CD arrives it is such utter crap that you wouldn't even pay 50 pence for it. So it gets lost; then the invoices arrive and they tell you you now have to pay and ...