The most appalling customer service I have ever had. Rude staff, poor levels of intelligence, scruffy and shocking attitude to customers. I tried to re-arrange a parcel delivery from the Leicester branch, and failing to get an answer via phone, I dropped an email to them on the email address ...
Ordered and paid for an item on eBay. Item was posted via UKMail. The delivery person did NOT call at my property at the time he wrote on the card he led. It lied about trying to deliver, as I was at home at that time. The special code he wrote on the card is unreadable and now I have to drive over ...
UKMail ought to be UKSnail. I waited in all day on 2 May for a delivery due by 2pm. When finally I got through on the "Customer services" number after 8 attempts the rather disinterested girl on the phone said she'd check to see where it was and call me right back. Of course no one ...