EasyJet took over GB Airways, a wholly owned subsidiary of British Airways as from January and many people booked on flights booked through BA have been re-assigned flights on EasyJet from end of March. We booked specific flight times to accommodate (a) our son's having to be in-school for an exam, ...
After our family flight to Liverpool was canceled at Faro airport on 4 November last year, after our Algarve holiday, we had to wait 2.5 hours to be seen by their "customer services", and were then told to make our own way to Lisbon by coach for an "alternative" flight from ...
My husband and I recently had a bad experience with EasyJet. We arrived at Gatwick to be pushed into a queue of about 600 people and sat in it for about an hour with no explanation of what was going on. Eventually we were fast tracked to check in as we had our 4yr old daughter with us. We were then ...
Checked in with hubbie and kid for flight to Luton on time and went straight to Security - delayed there by mega-long queue and staff shortage - got to Gate 10 mins to spare and told bumped from flight and £35 each to "transfer" to Stansted. Stone-faced girl @ Sales said £292 - had no ...
Yesterday 29 April returning to Newcastle from Malaga flying with easyjet. We know to get to the airport 2 hours before our flight, got to check in desk to hundreds of people in " all destination" desks. Waited in the que about an hour and a half to not even get half way, eventually ...
4th Dec to 6th Dec: Liverpool - Amsterdam ED148X4 First of all I would like to mention that the aircrew are not at fault here and did the best they could with the little information they were given. My husband and I are from Australia and are currently working in China, we heard that my sister was ...