The Sales consultant at their Tottenham Court Road Branch ordered the wrong bed, no apologies nothing only abuse such as telling you to 'shut up' when I complained to the Branch in person, Customer services on the phone were just as bad if not worse. Company would not give full refund, they take ...
I PURCHASED £2000 OF FURNITURE FROM THEM AND NEEDED TO CANCEL 1 SET OF BEDS WHILE STILL IN THE STORE THEY HAD NOT EVEN ORDERED THEMBUT SAID AS I HAD PAID FOR THEM THEY HAD TO ORDER THEM THEN I HAD TO CANCEL THEM WITH CUSTOMER SERVICES THE NEXT MORNING I TRIED THEY HOLD U ON THE PHONE 30/40MINS THEN ...
I bought a bedstead and mattress from Dreams in feb. Both were super king. First delivery mattress arrived ok but bestead damaged. I complained and a week later another bedstead arrived: damaged again!!! Customer service offered me the price of the bedstead plus 20% to spend on another one. The ...