My phone system is pulse and I want it changing to tone who do I get to do this, as BT say it is'nt them. As all the new phones coming in are tone where do I go from here ...
Despite being promised a full refund of £113.88 (one years line rental up front) this has so far not happened. You do not answer many e mails and phone calls are a complete waste of time. We have been promised a "refund within 5 days" each week when we have phoned tto complain since we ...
Was told when moving home that the connection fee would not be charged if I took out a new contract which actually costs me more per month. When bill arrived fee was charged to me so I contacted BT who appologized for the error and said fee would be debited. On 29th March the full amount was taken ...
My partner decided to switch to Sky. I was paying BT by direct debit. I get a letter in March saying I owe £27.91 and a threat saying it will go to debt people. I send the cheque straight away. Today I get a letter from the debt people saying I owe £34.89. I call my bank, they confirm the payment ...
This is an ongoing complaint about BTthat has not been dealt with. I changed my mobile package to 600 free minutes and 400 free texts to start in September. This was arranged over the phone. I was sold e phones. I e mailed and phoned to report this on several occasions but was not dealt with ...
Having fallen ill 6 weeks ago, I decided to cut down on expenditure due to sick pay only. BT Vision was one of these to cut out till work was resumed. 5 weeks after cutting of my Vision, my FREEview stopped working on my Vision box 03/10. After several calls to BT, it appears my Vision box only ...